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What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services. No matter your experience, our training program will prepare you to communicate successfully with our guests and provide you with the skills and confidence to be exceptional under the hood. We will help you become an expert on our products, services, and company knowledge. At VIOC, "It all starts with our people." Creating a diverse and... more ->
This position involves overall management of our front end, which includes cashiers and lot attendants. This candidate must be professional, have a positive attitude and be enthusiastic in dealing with our customers. They must also be encouraging and supportive of their staff. This person is responsible for: -Making sure we are delivering outstanding customer service at all times -Writing a schedule and managing shifts for adequate coverage -Cashiering and monitoring fast lane checkouts -Making sure associates have proper training -Following through on proper operating procedures. OPEN... more ->
* 2ND SHIFT, 3RD SHIFT & WEEKEND PAY RATE DIFFERENTIALS!. Rapid Response acknowledges the sacrifices our employees make when supporting our customers during all hours of the day, overnight, and weekends. In recognition of that commitment, we are offering shift differentials for hours worked outside of standard business hours. For hours worked between Monday - Friday 6:01am 4:59pm, $20/hr (base pay rate) For hours worked between 5:00pm and 9:00pm, +$0.50/hr. For hours worked between 9:01pm and 6:00am (Overnight), +$1.00/hr For hours worked Saturday & Sunday between midnight and 11:59pm,... more ->