Cross functional CRM Consultant (Remote Working) required by a major property management company which have a presence throughout Europe, paying up to £60k. This position centres on adopting an agile mindset and requires technical skills in Power Automate, Dynamics 365 sales and excellent customer service.

The Companies Head Office is based in Norwich but this is a remote position.

Joining a multidisciplinary change management team, the Cross functional CRM Consultant will be required to develop solutions to automate daily operations. This role offers an opportunity to immerse yourself into the company's CRM systems and contribute to exciting projects.

Requirements

• Conduct thorough testing of CRM solutions to ensure functionality, data integrity, and performance.
• Perform comprehensive testing of CRM solutions to verify functionality, data integrity, and performance.
• Tailor Microsoft Dynamics 365 CRM to fulfil particular business needs.
• Educate end-users on utilising Dynamics 365 CRM effectively.
• Offer continual support and resolve user inquiries.
• Handle data within Dynamics 365 CRM, including cleansing, migration, and integration with other systems.
• Manage user roles, security settings, and access controls.
• Integrate Dynamics 365 CRM with Microsoft 365 tools and third-party applications.
• Enable team collaboration through the utilisation of CRM data.
• Analyse existing business processes to identify opportunities for automation and enhancement.

Essentials

• 3 Years + Experience of Dynamics 365
• Expertise of the Microsoft 365 suite, including Dynamics, Power Platforms, SharePoint, Azure and Power BI.
• Excellent communication skills, written and verbal
• Degree educated

Should you match the above requirements and looking to contribute to a forward thinking establishment, APPLY NOW!