Technical Writer - Banking/remote

Are you a passionate and confident Technical Writer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies?

Then read on!

MHC Overview:

MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients.

You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff.

MHC are hiring an Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank.

We are seeking a Technical Writer to join the bank's Cybersecurity Education and Awareness team to design and deliver clear and effective documentation and communications across several projects of varying complexity. The ideal candidate has proficiency in a technical field such as cybersecurity, software development, or engineering, and is confident working with stakeholders at all levels to gather requirements and translate complex processes and information into accurate, engaging, and digestible content.

Responsibilities

• Work closely with the Senior Technical Writer to create an effective and impactful:
  Technical documentation,
  User manuals/guidelines,
  Brochures,
  Documentation packs,

• Actively engage with relevant stakeholders and teams to understand projects and their impact.

• Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines.

• Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations.

Knowledge, Qualifications & Experience

Required skills and qualifications:

• Must: Minimum of 3 years of experience as technical writer.

• Must: Excellent spoken and written English with a keen eye for detail.

• Must: Rapidly grasp complex processes and translate them into accurate and simple content.

• Minimum of 5 years of experience in the IT industry.

• Functional understanding of designing and writing for neurodiverse audiences.

• A flexible, enthusiastic, and accessible team member, calm under pressure, keen to share knowledge, introduce ideas, and assist the team when needed.

Good to have skillsets:

• Use of a project and task management tool such as JIRA or Monday.com.

• Understanding of process and workflow optimisation.

• A certification in technical writing.

• Functional understanding of CSS and HTML, and a development language such as JavaScript.

• Functional understanding of project, software, UI/UX, and documentation development life cycles.

• Strong project, prioritisation, and stakeholder management across concurrent projects.

Remote working.

Please apply now for immediate consideration.